Privacy Policy

This Privacy Policy explains how SpotLogistics (“we”, “us”, “our”) collects, uses, and protects your personal information when you access or use our website.

1. Scope

This Privacy Policy applies to all users of the Site and to all information collected through the Site or related services.

2. Information We Collect

We may collect the following types of information:

  • Personal information you voluntarily provide, such as name, email address, phone number, and company details.
  • Technical information, including IP address, browser type, device information, and usage data.
  • Information submitted through contact forms or service inquiries.

3. Use of Information

We use the collected information to:

  • Provide and improve our services.
  • Respond to inquiries and requests.
  • Communicate with you regarding our services.
  • Maintain security and prevent fraud.

4. Cookies and Tracking Technologies

The Site may use cookies and similar technologies to enhance user experience, analyze usage, and improve performance. You may configure your browser to refuse cookies, but some features of the Site may not function properly.

5. Information Sharing

We do not sell or rent your personal information. We may share information with trusted third parties only when necessary to operate the Site, provide services, comply with legal obligations, or protect our rights.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission or storage is completely secure.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. User Rights

Depending on your jurisdiction, you may have the right to access, correct, update, or request deletion of your personal information. You may exercise these rights by contacting us.

9. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of such third-party sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us using the information provided on the Site.

12. GDPR – European Union Data Protection

If you are located in the European Economic Area (EEA), SpotLogistics processes your personal data in accordance with the General Data Protection Regulation (GDPR). The legal bases for processing may include your consent, performance of a contract, compliance with legal obligations, and legitimate business interests.

GDPR User Rights

Under the GDPR, you may have the right to:

  • Request access to your personal data.
  • Request correction or deletion of your personal data.
  • Restrict or object to the processing of your data.
  • Request data portability.
  • Withdraw consent at any time, where processing is based on consent.
You may exercise these rights by contacting us through the Site.

13. Peru – Personal Data Protection Law

In accordance with Peru’s Personal Data Protection Law (Law No. 29733) and its regulations, SpotLogistics processes personal data in a lawful, fair, and transparent manner, and only for specific, explicit, and legitimate purposes.

Rights under Peruvian Law

Under Peruvian law, data subjects have the right to:

  • Access their personal data.
  • Request rectification, updating, inclusion, or deletion of their data.
  • Object to the processing of their personal data.
  • Revoke consent previously granted.
Requests may be submitted using the contact information provided on the Site.

14. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We take reasonable measures to ensure that such transfers comply with applicable data protection laws.

15. Supervisory Authority

If you believe your data protection rights have been violated, you may have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.